Privacy Policy

Effective Date: October 17, 2025

1. Who We Are and Scope

Options Flow LLC operates the Options Flow™ Software and related websites, dashboards, and tools. This Privacy Policy covers the public website, logged-in web application, mobile/desktop/browser-extension components, and support communications.

2. Information We Collect

A. User-Provided Information

  • Account data: name, email, hashed password, organization, role, preferences
  • Billing information: name, address, tax details (payment card data handled by processor only)
  • Support communications: messages, attachments, contact details
  • Marketing preferences: email subscription choices

B. Automatically Collected

  • Device/log data: IP address, browser type, OS, device identifiers, timestamps
  • Usage analytics: clicks, feature use, page/app views, session duration, performance data
  • Tracking technologies: cookies, web beacons, pixels, local storage

C. Third-Party Sources

  • Payment processor data (status, card type, last 4 digits, country)
  • Analytics and advertising partners (aggregated insights)

3. How We Use Information

We use the information we collect to:

  • Service provision and security
  • Feature improvement and development
  • Customer support
  • Billing and administration
  • Marketing communications
  • Legal compliance and safety

4. Cookies, Analytics, and Advertising

We use cookies and similar tracking technologies to improve your experience and analyze platform usage.

5. How We Share Information

We do not sell your personal information.

Sharing occurs only with service providers, for legal compliance, in merger/acquisition scenarios, or with user consent.

6. Payment Processing

Third-party processors handle payments. Full card numbers are not retained by Options Flow LLC.

7. Data Retention

Information is retained as long as necessary for service provision, legal obligations, dispute resolution, and agreement enforcement.

8. Security

Administrative, technical, and physical safeguards are implemented to protect your information. However, no system is 100% secure.

9. Your Choices

  • Unsubscribe from marketing via email links
  • Manage cookies through browser settings
  • Update account information or request deletion via support@optionsflow.com

10. Do Not Track

The service does not currently respond to browser "Do Not Track" signals.

11. Children's Privacy

Services are not directed to children under 13 (16 in EEA/UK). We do not intentionally collect information from minors.

12. International Transfers

Information may be processed in the U.S. and other countries with varying data protection standards.

13. Your Privacy Rights

Users may have access, correction, deletion, portability, and targeted advertising opt-out rights depending on location. Exercise rights by emailing support@optionsflow.com with verification details.

14. California and State Residents Notice

We collect identifiers, commercial data, usage data, and limited geolocation. We do not sell personal information. Opt-out is available through Section 4 tools or by emailing support@optionsflow.com.

15. EEA/UK Users Information

Legal bases include contract, legitimate interests, consent, and legal obligations. Users have rights to access, rectification, erasure, restriction, objection, portability, and complaint filing with local authorities.

16. Third-Party Links and Integrations

Third-party sites and integrations operate under separate privacy policies.

17. Changes to This Policy

Updates will be posted with new effective dates. Continued service use constitutes acceptance of changes.

18. Contact Information

If you have questions about this Privacy Policy or how we handle your data, contact us at:

support@optionsflow.com

Options Flow LLC is not a registered investment advisor and holds no federal or state regulatory licenses. The platform provides informational and educational content only—not investment advice. Users assume full responsibility for trading losses or gains.